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Privacy Policy

Part 1 - Introduction

1. Name and contact details
1.1 Sun Kitchen F&B (Melbourne) Pty Ltd (ACN 164 863 825) (Sun Kitchen) operates an online ordering platform (Site) for users to purchase food (cooked, pre-prepared, refrigerated), beverages (including alcohol) and retail products (Products) from its restaurant or through other hospitality and retail providers (Restaurant and Partners) which can be collected by or delivered to you.
1.2 Sun Kitchen can be contacted at [email protected] or by using the instant messaging facility on our Site.
1.3 This Privacy Policy sets out how Sun Kitchen collects, uses and discloses personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


Part 2 - Information we collect and what we do with it

2. Information we collect
2.1 Sun Kitchen collects the following personal information from subscribers, customers and users (You) to provide news and information about Sun Kitchen and its Restaurant and Partners and to fulfil orders and deliver Products: (a) Your name; (b) Your contact information (including phone number and email address); (c) Your Product purchases; (d) Your payment details; (e) Your billing and delivery address; and (f) Your instructions. (Your Information)
2.2 Sun Kitchen collects Your Information when you provide or enter information on the Site or you email or contact us directly.
2.3 Your Information will be securely stored with a third party storage provider and transactions are made over a secure encrypted connection.
2.4 Sun Kitchen collects statistics on the use of the Site for marketing and improvement purposes.


Part 3 - Use and disclosure of information

3. Use and disclosure
3.1 Sun Kitchen may use your information to: (a) provide you with news or information about Sun Kitchen, its Restaurant and Partners and its range of Products; (b) offer you promotions from Sun Kitchen, its Restaurant and Partners; (c) fulfil your order and arrange delivery or pick up of Products; (d) transact your purchase; and (e) monitor and improve performance; and (f) provide support and respond to complaints.
3.2 Sun Kitchen may share and disclose your information with: (a) Restaurant and Partners; (b) Third party providers of its web-based platform and Site, limited to the purpose of providing services to Sun Kitchen; (c) Third party providers of billing and transacting services, limited to the purpose of providing services to Sun Kitchen; and (d) Other third parties for the purposes of providing news, information and promotional services to you.


Part 4 - How you can access or update your information

4. Access
4.1 Sun Kitchen relies on the information you provide.
4.2 If you have any concerns or questions about your privacy or the way your information is handled by Sun Kitchen, including a request for your information or a request for a correction to your information, please write to us at [email protected], providing the relevant details.
4.3 If you are not satisfied with Sun Kitchen’s response to your complaint, you may make a privacy complaint to the Office of the Australian Information Commissioner.
4.4 If you no longer want to receive news, information or promotional offers from Providoor, please write to us at [email protected] or unsubscribe using the link provided in a Sun Kitchen email you receive.


Part 5 - Amendment to policy

5. Amendment
5.1 This Privacy Policy is current at the time of publishing on the Site.
5.2 Sun Kitchen may amend its Privacy Policy from time to time including for operational or technology requirements or to comply with changes to privacy standards or legislation.
5.3 Any changes will be notified by an updated Privacy Policy being published on the Site.
5.4 To the extent of any inconsistency between the terms of Privacy Policy and applicable privacy laws, such terms shall be construed or amended so as to make them consistent with applicable privacy laws.